The website uses cookies to allow us to better understand how the site is used. By continuing to use this site, you consent to this policy. Click to learn more.      
Home :: Terms & Conditions

Terms & Conditions

Placement of any order either verbally or in writing or by electronic information transfer in response to the Sellers offer shall constitute recognition and acceptance, by the buyer of the Sellers Terms & Conditions of Sale as being the only ones that shall apply to the entire transaction.
(a) Typographical and clerical errors are subject to correction.
(b) Exchange Rate Variations apply to all Quotations in AUD. There may be some variation in prices based on exchange rate fluctuations and we will endeavour to keep these to a minimum.
We accept Mastercard, Visa, American Express and PayPal.  No Payment method surcharge is applied.
Title to the goods supplied by the Seller to the Buyer, shall not pass to the Buyer until payment is received in full by the Seller.
Products sold by Clarke & Severn Electronics (CSE) may not be used in the design, development, production of or use of nuclear, chemical or biological weapons or ballistic missiles or in a facility engaged in such activities. If the purchaser has any information suggesting that CSE products are being used in such activities, then prior export authorization or export licences may be required from the Australian Government Dept of Foreign Affairs and Trade and from the US Department of Commerce Office of Export Licensing.

After receipt of an order it takes 1-3 working days to process, pick and despatch an order providing the merchandise is in stock, otherwise the stipulated lead times apply. 

The Shipping Carrier will be selected at our discretion unless customer specifies their courier service.  Generally, parcels for delivery within Australia will take 1-3 business days to major metropolitan areas, however delivery to a remote location may take up to 5-8 business days. All delivery times are from the date of despatch.

International deliveries are shipped by DHL Express and all delivery schedules are determined by DHL Express.

In both instances, the estimated time allowance is determined by the shipping carrier as per their schedule and is not controlled or estimated by us.  Delivery commences from the time of pick up and may be subject to delays from causes beyond our control.

We do not accept responsibility for damages or losses, consequential or direct of any kind resulting from failure to deliver as quoted. In all offers the products & services are subject to prior sale or booking.

BACKORDERS - When an order is a combination of goods in stock and backordered stock, the total order will be dispatched when the backordered products arrive and are ready for delivery, in accordance with stiputaled lead times.  Split orders are available and shipping will be charged for each delivery.

Within Australia: A Flat rate for  Standard shipping will be charged for all orders under the value of AUD$75.
                           A Flat rate for Express shipping is offered on all order values. 

International deliveries are directly linked to Australia Post Express Post International using their schedule price list.  We have no control over its pricing

As the Authorised Distributor for Mini-Circuits in Australia and New Zealand we are unable to deliver Mini-Circuits products outside of Australia and New Zealand.
No goods sold and delivered may be returned to us without our prior written authorisation via a return material authorisation number (RMA). A restocking fee of up to 25% applies to all returns which relate to incorrectly ordered goods or order cancellations.  Any issues with delivery must be advised within 14 days.
All matters relating to the making, validity, construction and performance of this agreement shall be governed by the laws of NSW within the Commonwealth of Australia.
No variation of these terms and conditions shall be binding on the co mpany unless approved in writing by the company, notwithstanding that the variation may be made by conduct.
All claims must be made within 14 days of receipt of goods. No claim will be accepted after this period of time.