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Home :: Delivery Statement

Delivery Statement

DELIVERY STATEMENT

After receipt of an order it takes 1-3 working days to process, pick and despatch an order providing the merchandise is in stock, otherwise the stipulated lead times apply. 

The Shipping Carrier will be selected at our discretion unless customer specifies their courier service.  Generally, parcels for delivery within Australia will take 1-3 business days to major metropolitan areas, however delivery to a remote location may take up to 5-8 business days. All delivery times are from the date of despatch.

International deliveries are shipped by UPS  to New Zealand and all other destinations by  DHL Express.  All delivery schedules are determined by UPS and DHL Express. For estimated delivery times  CLICK HERE.

In both instances, the estimated time allowance is determined by the shipping carrier as per their schedule and is not controlled or estimated by us.  Delivery commences from the time of pick up and may be subject to delays from causes beyond our control.

We do not accept responsibility for damages or losses, consequential or direct of any kind resulting from failure to deliver as quoted. In all offers the products & services are subject to prior sale.

Backorders - When an order is a combination of goods in stock and backordered stock, the total order will be dispatched when the backordered products arrive and are ready for delivery, in accordance with stipulated lead times. Split orders are available and shipping will be charged for each delivery.

DELIVERY CHARGES

Within Australia: A Flat rate for  Standard shipping will be charged for all orders under the value of AUD$75.

                              A Flat rate for Express shipping is offered on all order values.

DELIVERY RESTRICTION

As the Authorised Distributor for Mini-Circuits in Australia and New Zealand we are unable to deliver Mini-Circuits products outside of Australia and New Zealand.

To check the latest information from DHL, UPS and Australia Post on Service disruptions due to COVID-19,  use the following links

Australia Post

Couriers Please

DHL Express

Toll

UPS